BlueKey IT gives Cary small businesses a full IT team for help desk, security, and onboarding, delivered remotely by our team across 6 regional offices.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsMany Cary companies are small offices where one person ends up handling IT on top of their real job. We take that off their plate with a remote help desk, monitoring, and security, and we set up new hires and close out departing staff the same way every time.
Everyday support, account management, and security, with onsite visits planned for larger projects.
Help desk and workstation supportA remote help desk your staff can call or email, so IT stops landing on the office manager.
Microsoft 365 and cloud toolsMicrosoft 365 or Google Workspace accounts created, secured, and removed on a set checklist.
Security and SOC monitoringEndpoint protection and 24/7 SOC monitoring for office and home devices.
Backups and recoveryBackups for computers and cloud data, with restore tests so nothing depends on one laptop.
Monitoring and patchingMonitoring and scheduled patching for every managed device.
Network and WiFiOffice network and WiFi setup for new suites and expansions, installed onsite on a scheduled date.Cary sits between Raleigh and Research Triangle Park and is home to many small and midsize offices: medical and dental practices, financial and insurance advisors, engineering firms, and regional teams of larger companies. Plenty of them have staff split between the office and home.
Cary offices are served remotely by technicians spread across our 6 regional offices, so help desk calls, monitoring, and security alerts are handled without anyone driving over. For a new suite or a hardware refresh, we book a visit ahead with our team.
Practices need patient systems available during office hours and records kept private. We secure workstations and email, apply HIPAA safeguards where they apply, and test backups regularly.
Advisory firms handle sensitive client data and must control who can reach it. We enforce multifactor sign-in, review access when staff change, and protect email against fraud attempts.
We also support businesses in Raleigh, Durham, and Chapel Hill. See our North Carolina overview for the full service area.
We review your network, devices, security, and backups, and ask what slows your team down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there you get 24/7 monitoring, help desk support, and quarterly business reviews.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
Your staff call us instead of the office manager.
New hires ready on day one, departing staff closed out on their last day.
Setup and hardware work scheduled ahead with our technicians.
Phishing filtering, endpoint protection, and SOC alerts handled for you.
Plans start at 10 users, month to month for smaller offices.
Small offices are still targets. We put practical protection in place.
Multifactor sign-in, phishing filtering, and payment verification habits. See the payment verification procedure.
Safeguards and tested backups for patient records. See HIPAA IT compliance.
Regular checks that only current staff can reach your systems and data. See cybersecurity compliance.
When a job needs hands on equipment, yes, booked ahead of time with one of our technicians. We have no North Carolina office yet, so everyday support comes from our team across 6 regional offices.
Our plans start at 10 users. At that size, a help desk, monitoring, security, and backups in one monthly plan usually replaces the time staff spend fixing problems themselves.
We follow a checklist: accounts, licenses, devices, and access set up before day one, and removed on the last day, with files and email handed over to the right person.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Smaller businesses can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start. We confirm the numbers after a discovery call and review.
We do. Raleigh, Durham, and Chapel Hill are all close by, and we also support companies in Charlotte.
When someone joins or leaves, does everything get set up and shut off correctly? The BlueKey IT checklist covers accounts, devices, licenses, and access for every hire and departure.
Prefer to talk it through? Schedule a discovery call and we will review your office IT, security, and backups, then give you a clear plan and a per-user, per-device quote.
Related services: managed IT services in North Carolina, help desk and workstation support, and Microsoft 365 and Google Workspace.
