BlueKey IT Services provides outstanding medical IT services for medical providers in the Phoenix Metro area.
Does your medical practice or healthcare facility need IT Support for any of the following?
- Practice management software
- Electronic medical records (EMR) software
- HIPAA compliance implementation and auditing
- Security and encryption of patient data
- Billing software (such as QuickBooks)
- Disaster recovery and data backups
- Networking and servers
- Health IT consulting
- eClinicalWorks, Aprima, MedInformatix, Nextgen and others
At BlueKey IT Services, we support medical providers with the implementation and management of all their IT needs.
Medical IT services play a vital role in the healthcare industry today. Medical clinics and doctors offices have specific requirements when it comes to their IT support needs. A new focus on data security has been brought about by federal regulations and requirements. At BlueKey IT Services we have been providing IT support services to the medical industry as these changes have occurred. Our experience with practice management software such as eClinicalWorks, Nexgen, AdvancedMD, and MedInformatix helps us ensure that we can successfully plan, setup and maintain a robust computer network infrastructure by implementing best practices when it comes to security and compliance.
We recommend the following medical IT services for any healthcare facility:
Practice Management Software
At BlueKey IT services, we have many years of experience providing support for many EMR and practice management applications in use today including eClinicalWorks, Nexgen, MedInformatix and more. We can work with these software vendors to provide ongoing upgrades and support to make sure these applications stay secure and compliant.
Data & Network Security
Patient privacy laws mandate that you protect your patient information from the outside world. You should require your users to follow best practices such as enforcing password complexity rules and password expiration policies. Your network should utilize equipment designed with security in mind. This includes firewalls with network intrusion detection in place. Remote users should use virtual private networks (VPN) to access your data and hard drive encryption should be setup on all laptop devices.
Our experienced technicians can provide you with a basic audit to point out any potential issues in your facilities HIPAA compliance. We can remedy any shortcomings and implement policies to ensure you stay compliant in the future.
Government policies require that patient records and data be kept for a period of seven years. We can help you choose the right archive solution for this important data. Whether it is housed in your PACs or at our datacenter we will make sure this data is compliant.
BlueKey IT Services can setup and provide convenient and powerful backup solutions designed to keep your medical records safe. We recommend that all data is backed up at least nightly and a copy is stored off site. We can help you choose what data to backup and how long it must be kept.
Implementing a disaster recover plan is an important component of your IT planning strategy. While data backups can ensure that your clinic does not lose valuable information, having a solid plan on what to do when disaster strikes is a must. Calculating and knowing what an acceptable RTO (return to operations) time line is will help you implement the right plan for your clinic.
High Speed Internet and Wi-Fi
Every medical office needs fast and reliable internet. Large amounts of data from medical records and imaging applications combined with practice management software make it very important that a doctor’s office or healthcare facility have a solid backbone in place for their network. Signing up for the fastest speed available from your internet service provider alone is not enough. A good network requires the right equipment and a Wi-Fi network setup built for the demands of a business. Let BlueKey IT help you chose the right equipment and setup your internet and Wi-Fi the right way to handle all the needs of your doctor office or medical facility. High speed internet and Wi-Fi will allow your staff and medical providers to move about the clinic and exam rooms while maintaining access to patient charts and appointment data.
Managed IT Services
At BlueKey IT Services we manage of all your technology and IT support needs. By offering remote and on-site support of your workstations and servers we can respond to problems quickly and efficiently. Our 24/7/365 live monitoring of your equipment, anti-virus software, and network monitoring solutions ensure your systems are protected. We also include IT consulting and strategic planning services to help your business grow and stay updated with the latest technology innovations. We work as your strategic IT partner and strive to be a valuable member of your healthcare team.
Software support? Check.
Ensuring HIPAA compliance? Check.
Protect patient data? Check.
Helping your practice’s technology run smoothly? Check.