BlueKey IT supports medical clinics, physician practices, and healthcare facilities with managed IT built around HIPAA requirements. We keep your EHR and practice management systems running, protect patient records with 24/7 monitoring and SOC, and give clinical and front office staff fast help when something breaks.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsEvery minute a workstation, printer, or EHR login fails is a minute a patient waits. We learn how your practice runs, from check-in to billing, and work directly with your software vendors so problems get fixed without your staff stuck in the middle.
Every plan covers the day-to-day IT a practice depends on, plus the security and compliance work healthcare requires.
HIPAA compliance supportImplementation and auditing of the technical safeguards HIPAA expects, with documentation to back it up.
Patient data securityDatto EDR, encryption, and 24/7 SOC monitoring to protect patient records.
Help desk for clinical and front office staffFast help with workstations, printers, scanners, and logins so patients are not kept waiting.
Backup and disaster recoveryProtected backups of EHR data and files, with recovery plans for outages and ransomware.
Networking and WiFiReliable, secure networks and WiFi for exam rooms, the front desk, and guest access.
24/7 monitoring and patchingDatto RMM watches servers and workstations around the clock and keeps them patched.We have years of experience supporting the EMR, EHR, and practice management platforms medical offices use every day, and we work directly with your software vendors to resolve issues.
eClinicalWorks, NextGen, AdvancedMD, Aprima, MedInformatix, and others.
Installs, upgrades, user access, and vendor coordination for scheduling and practice management software.
Support for billing and accounting tools such as QuickBooks.
Planning for new locations, hardware refreshes, and software changes so projects do not disrupt patient care.
We review your network, devices, security, backups, and HIPAA safeguards, and ask what slows your staff down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller practices can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there, your team gets 24/7 monitoring, help desk support, and quarterly business reviews to plan upgrades and renewals.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
Our team has supported businesses since 2007 and has operated as BlueKey IT since 2021.
Offices in Phoenix, Salt Lake City, Denver, Dallas, Kansas City, and Nashville, plus remote support across North Carolina. Remote support covers clients anywhere in the US.
Datto, RocketCyber, and the rest of the Kaseya suite give us a single view of your devices, alerts, backups, and tickets, which means faster fixes and fewer gaps.
CMMC Certified Professional and CyberAB Registered Practitioner credentials on staff, plus hands-on HIPAA and PCI experience.
Month to month for smaller businesses, and annual agreements with a 90-day out period for larger engagements, so you can confirm the fit before you commit.
Regulated and specialized industries need IT that fits their software, data, and compliance rules. We also support:
Dental practicesSupport for imaging, practice software, and HIPAA requirements.
Law firmsSecure remote access to case files and practice management platforms.
Accounting and CPA firmsProtection for client financial data and tax season uptime.
Architecture and engineering firmsFast storage and networks for large CAD and BIM files.
Veterinary clinicsReliable systems for practice management and imaging.
Defense contractors (CMMC)CMMC readiness for companies in the defense supply chain.Yes. We implement and audit the technical safeguards HIPAA expects, including access controls, encryption, endpoint security, backups, and documentation. Our team has hands-on HIPAA experience with healthcare clients.
We support eClinicalWorks, NextGen, AdvancedMD, Aprima, MedInformatix, and other common platforms, and we work directly with your software vendor when an issue needs their help.
An outage that stops your office from working is Critical priority, with a 1 hour first response measured in business hours. 24/7 monitoring often catches problems before staff notice them, and backups let us restore data if needed.
Plans are priced per user and per device. Smaller practices can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start.
Yes. We have offices in Phoenix, Salt Lake City, Denver, Dallas, Kansas City, and Nashville, and we support practices anywhere in the US remotely.
List every vendor that touches patient data, confirm who has a signed business associate agreement, and see which renewals and security reviews are coming due. Get the free BlueKey IT tracker to keep it all in one place.
Prefer to talk it through? Schedule a discovery call and we will walk through your practice’s IT, security, and HIPAA safeguards, then give you a clear plan and a per-user, per-device quote.
Related services: HIPAA IT compliance, managed IT services, backup and disaster recovery, and endpoint security.
