Endpoint Detection and Response, Managed for You
BlueKey IT protects every laptop, desktop, and server with Datto EDR, backed by a 24/7 managed security operations center (SOC) through RocketCyber. Traditional antivirus only catches threats it already knows. EDR watches for suspicious behavior, isolates infected devices, and stops attacks before they spread, and SOC analysts review alerts around the clock. Endpoint security with 24/7 SOC monitoring is included in all new BlueKey managed IT plans.
Datto EDR on every endpoint · 24/7 SOC monitoring · Included in new managed IT plans
Why Antivirus Alone Is No Longer Enough
Modern attacks use stolen passwords, legitimate tools, and brand new malware that signature-based antivirus never sees. Here is how the layers compare:
| Traditional antivirus | EDR | EDR + 24/7 managed SOC (BlueKey) | |
|---|---|---|---|
| How it detects | Matches files against known virus signatures | Watches behavior on the device for suspicious activity | EDR detection plus human analysts reviewing every alert |
| What it catches | Known malware | Known and unknown threats, including ransomware behavior | Known and unknown threats, with context from security experts |
| How it responds | Quarantines the file | Can isolate the device and stop malicious processes | Analysts investigate and BlueKey contains and remediates the threat |
| Who is watching | No one, unless someone checks the console | Your IT team, during business hours | Security analysts 24 hours a day, 7 days a week |
That is why BlueKey replaced traditional antivirus with Datto EDR and a managed SOC for our managed IT clients.
What’s Included in BlueKey Endpoint Security
Datto EDR on every endpointBehavior-based detection and response on every managed laptop, desktop, and server.
24/7 managed SOCRocketCyber security analysts monitor and investigate alerts around the clock, including nights and weekends.
Threat isolation and responseCompromised devices can be cut off from the network to stop an attack from spreading while we remediate.
Ransomware detectionSuspicious encryption and other ransomware behavior is flagged and stopped as early as possible.
Patch managementOperating system and third-party updates close the vulnerabilities attackers look for.
Secure configurationMulti-factor authentication, limited admin rights, and hardened settings on the devices we manage.
Optional Add-Ons
Strengthen your defenses beyond the endpoint.
What Happens When a Threat Is Detected
1. Detect
Datto EDR flags suspicious behavior on a device, such as unusual processes or file encryption.
2. Analyze
RocketCyber SOC analysts investigate the alert, day or night, to separate real threats from false alarms.
3. Contain
If the threat is real, the device can be isolated from the network so the attack cannot spread.
4. Remediate and report
BlueKey technicians remove the threat, restore the device, and tell you what happened and how to prevent it next time.
Who Needs Managed Endpoint Security
Every business with computers and data worth protecting. It matters most if you handle patient, client, or financial data, work in the defense supply chain, or need to meet cyber insurance requirements. Many insurance carriers now ask whether you use EDR and 24/7 monitoring, and frameworks like HIPAA and CMMC expect strong endpoint protection.
Pricing
Datto EDR and 24/7 SOC monitoring are included in all new BlueKey managed IT plans, priced per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Existing clients on older plans can contact us to add it.
Endpoint Security FAQ
What is endpoint security?
Endpoint security protects the devices people use to work, such as laptops, desktops, and servers, from malware, ransomware, and other attacks. Modern endpoint security combines detection software on each device with monitoring and response when a threat is found.
What is EDR?
EDR stands for endpoint detection and response. EDR software continuously watches device behavior for signs of an attack, alerts security staff, and can isolate a device or stop malicious activity. BlueKey uses Datto EDR.
Is EDR better than antivirus?
For most businesses, yes. Traditional antivirus only catches known threats by matching signatures. EDR detects suspicious behavior, so it can catch new malware, ransomware, and attacks that use stolen credentials or legitimate tools.
What is a managed SOC?
A managed security operations center (SOC) is a team of security analysts who monitor and investigate alerts 24/7. BlueKey uses RocketCyber, so alerts from your devices are reviewed by people around the clock, not just when your office is open.
Is endpoint security included in BlueKey managed IT services?
Yes. Datto EDR and 24/7 RocketCyber SOC monitoring are included in all new BlueKey managed IT plans. Existing clients on older plans can contact us to add it.
Does EDR help with cyber insurance requirements?
Many cyber insurance carriers now ask whether you use EDR and 24/7 monitoring. Having Datto EDR and a managed SOC in place helps you answer yes to those questions.
What happens if ransomware is detected?
The threat is flagged by Datto EDR, investigated by SOC analysts, and the affected device can be isolated from the network. BlueKey then removes the threat and restores the device, using backups when needed.
Get a Free Security Assessment
Find out how well your devices are protected today. We review your endpoints, patching, backups, and security settings, then give you a clear plan and a per-user quote. No obligation.
Related services: managed IT services, cybersecurity and compliance, backup and disaster recovery, and 24/7 monitoring.
Last updated: September 2026