At BlueKey IT Services we can provide outstanding dentist IT services for your dental office or oral surgery facility. We can provide support for all of the following.
- Software support for your EMR/EHR application
- Practice Management software support
- ICD-10 and billing software support
- HIPAA compliance implementation and auditing
- Patient data encryption and security
- Disaster recovery and data backups
- Dentrix, Eaglesoft, Open Dental, Dexis, Sidexis and more
Dentist IT services are a vital component of the dental industry today. Dental and oral surgery clincs have some unique challenges and requirements for IT support. Federal regulations and requirements for electronic medical records, ICD-10 codes, and HIPAA compliance have brought new focus and importance to data security in the healthcare industry. At BlueKey IT Services we have been providing IT support services to the dental industry as these changes have occurred. Our experience with practice management software such as Dentrix, Eaglesoft, Open Dental, Dexis, and Sidexis helps us ensure that we can successfully plan, setup and maintain a robust technology infrastructure with cutting-edge solutions, security and compliance and security for any healthcare or medical practice facility.
For a typical dental office we recommend the following dentist IT services:
Practice Management Software Support
We have hands-on experience implementing and supporting most of the widely used and popular EMR and practice management software in use today including Dentrix, Eaglesoft, Open Dental, Dexis, Sidexis and more. We can work with your clinic to roll-out new software and offer support for that software moving forward. We can help keep these software solutions running so you can focus on your patients.
High Speed Internet and Wifi
Every dental office needs fast and reliable internet. Large amounts of data from dental records and imaging applications combined with practice management software make it very important that a dentist office have a solid backbone in place for their network. Signing up for the fastest speed available from your internet service provider alone is not enough. A good network requires the right equipment, and a wifi network setup built for the demands of a business. Let BlueKey IT help you chose the right equipment and setup your internet and wifi the right way to handle all the needs of your dental office. High speed internet and wifi will allow your dentists, hygienists, and staff to move about the clinic and operatories while maintaining access to patient charts and appointment data.
Data & Network Security
Patient privacy laws mandate that you protect your patient information from the outside world. You should require your users to follow best practices such as enforcing password complexity rules and password expiration policies. Your network should utilize equipment designed with security in mind. This includes firewalls with network intrusion detection in place. Remote users should use virtual private networks (VPN) to access your data and hard drive encryption should be setup on all laptop devices.
Our experienced technicians can provide you with a basic audit to point out any potential issues in your facilities HIPAA compliance. We can remedy any shortcoming and implement policies to ensure you stay compliant in the future.
Government requirements require that patient records and data be kept for a period of seven years. We can help you choose the right archive solution for this important data whether is it houses in a PACs or at our datacenter.
BlueKey IT Services can setup and provide convenient and powerful backup solutions designed to keep your medical and dental records safe. We recommend that all data is backed up at least nightly and a copy is stored off site.
Implementing a disaster recover plan is an important component of your IT planning strategy. While data backups can ensure that your clinic does not lose valuable information, having a solid plan on what to do when disaster strikes is a must. Calculating and knowing what an acceptable RTO (return to operations) time line is will help you implement the right plan for your clinic.
Managed IT Support
At BlueKey IT Services we take care of all your IT support and technology needs. We offer remote and on-site support of your workstations and servers with fast response times. We provide 24/7/365 live monitoring of your equipment and offer anti-virus and network monitoring solutions. We also include IT consulting and strategic planning services to help your business grow and stay updated with the latest technology innovations. We work as your strategic IT partner and strive to be a valuable member of your healthcare team.