BlueKey IT

Managed Microsoft 365 and Google Workspace Support

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Microsoft 365 and Google Workspace, Set Up and Managed for You

BlueKey IT sets up, secures, and supports Microsoft 365 and Google Workspace for small and midsized businesses. We manage users, email, Teams, SharePoint, OneDrive, and Intune device management, configure security baselines, and can supply your licenses. Your team gets one place to call for every cloud app question.

Licenses available through BlueKey · Intune device management · Security baseline setup · 200+ customers and 6,000+ endpoints managed

Email, Files, and Collaboration in One Managed Platform

Most businesses now run email, file storage, chat, and meetings in Microsoft 365 or Google Workspace. When those accounts are set up quickly and never revisited, you end up with unused licenses, files shared too widely, and weak sign-in security. We manage the platform you already use, or help you choose one.

What we manageMicrosoft 365Google Workspace
Email and calendarsExchange Online and OutlookGmail and Google Calendar
Files and sharingOneDrive and SharePointGoogle Drive and shared drives
Chat and meetingsMicrosoft TeamsGoogle Chat and Meet
Device managementMicrosoft IntuneGoogle endpoint management
Sign-in securityMFA and conditional access2-Step Verification and admin controls

What’s Included in Microsoft 365 and Google Workspace Management

  • Laptop screen showing a user management dashboard
    User and license managementNew user setup, offboarding, password and MFA resets, license assignment, and cleanup of licenses no one is using.
  • Person typing on a laptop at a white desk to manage business email
    Email administrationMailbox setup, shared mailboxes, distribution groups, aliases, mobile email, and SPF, DKIM, and DMARC records to protect your domain.
  • Laptop showing a team video meeting next to a houseplant
    Teams, SharePoint, and OneDriveTeam and channel structure, site and folder permissions, external sharing settings, and file sync troubleshooting.
  • Three coworkers sharing files on laptops around a table
    Google Workspace administrationAdmin console setup, organizational units, shared drives, sharing policies, and Google Meet and Chat settings.
  • Laptop, tablet, and smartphone on a desk representing managed devices
    Device managementMicrosoft Intune or Google endpoint management for Windows, Mac, iPhone, and Android devices, including enrollment, compliance policies, app deployment, encryption, and remote lock and wipe.
  • Smartphone displaying a security lock icon on a desk
    Security baseline setupMulti-factor authentication, conditional access, protected admin accounts, and anti-phishing and anti-spam policies, reviewed against Microsoft Secure Score.
  • Hands typing on a laptop displaying an Excel spreadsheet
    Office app supportInstallation, activation, and troubleshooting for Outlook, Word, Excel, PowerPoint, and the Google Workspace apps.
  • Smiling help desk technician wearing a headset at a computer
    Help desk supportYour team contacts our help desk for any Microsoft 365 or Google Workspace issue, with response times backed by our SLA.

Buy Licenses Through BlueKey or Keep Your Own

You can purchase Microsoft 365 and Google Workspace licenses through BlueKey IT. We match each user to the right plan and handle adds, removals, and changes as your team grows. License costs are billed separately from your managed IT agreement. Already buying directly from Microsoft or Google? We can manage your existing account as is.

Migrations and Backup

Moving from another email provider, from Google Workspace to Microsoft 365, or between Microsoft 365 tenants is handled as a separate project, scoped and quoted after an assessment. Your cloud data also needs its own backup. See backup and disaster recovery for Microsoft 365 and Google Workspace backup.

How It Works

  • 1. Review and plan

    We review your tenant, licenses, sign-in security, and sharing settings, then give you a clear plan covering license changes, security gaps, and any migration work, with costs up front.

  • 2. Secure and configure

    We apply security baselines, enroll devices in Intune or Google endpoint management, and organize Teams, SharePoint, and shared drives.

  • 3. Support

    Your team contacts our help desk for any Microsoft 365 or Google Workspace issue, and we keep settings current as Microsoft and Google change.

Response Time Commitments

Response times are measured in business hours.

PriorityFirst responseExample
Critical1 hourEmail down for the whole office, suspected account compromise
High2 hoursA user cannot sign in or send email
Medium4 hoursTeams or SharePoint permissions need changing
Low8 hoursAdd a shared mailbox or distribution group

Who It’s For

Businesses that rely on Microsoft 365 or Google Workspace every day and want it secured and supported without hiring in-house staff. We work with medical practices, dental offices, law firms, accounting firms, architects, veterinary clinics, and other small businesses.

Pricing

Microsoft 365 and Google Workspace management is included in our managed IT services plans. Licenses are billed per user, separately from your managed IT agreement, and migrations are quoted per project.

Microsoft 365 and Google Workspace FAQ

Can we buy Microsoft 365 licenses through BlueKey IT?

Yes. You can purchase Microsoft 365 and Google Workspace licenses through BlueKey IT. We match each user to the right plan, handle adds and removals, and remove licenses you no longer need. If you already buy licenses directly, we can manage your existing account as is.

Are license costs included in managed IT pricing?

No. Microsoft 365 and Google Workspace licenses are billed separately from your managed IT agreement, per user. Email and tenant migrations are also quoted separately as projects.

Do you support Google Workspace as well as Microsoft 365?

Yes. We set up and support both platforms, including users, Gmail or Outlook, shared drives, meetings, device management, and security settings. If you are deciding between the two, we can walk you through the differences for your business.

Can you migrate our email to Microsoft 365 or Google Workspace?

Yes. We move email, calendars, contacts, and files from other providers, from Google Workspace to Microsoft 365, or between Microsoft 365 tenants. Migrations are scoped and quoted as separate projects after a short assessment.

Does Microsoft back up our Microsoft 365 data?

Microsoft keeps the service running and holds deleted items for a limited time, but that is not a full backup. Data lost to accidental deletion, ransomware, or a departing employee may not be recoverable. We recommend a dedicated cloud backup, covered on our backup and disaster recovery page.

What is Intune, and do we need it?

Microsoft Intune manages and secures company laptops and phones from the cloud. It lets us push apps and settings, require encryption and updates, and lock or wipe a lost device. Intune is included in Microsoft 365 Business Premium.

Which Microsoft 365 plan should we use?

Many small businesses choose Microsoft 365 Business Premium because it adds Intune, conditional access, and stronger threat protection to the standard apps. We review how your team works and recommend the plan that fits each user, so you are not paying for features you do not use.

How quickly do you respond to Microsoft 365 or Google Workspace issues?

First response targets are 1 business hour for critical issues, 2 hours for high, 4 hours for medium, and 8 hours for low priority requests. An email outage for your whole office is treated as critical.

Get a Free Microsoft 365 or Google Workspace Review

Find out where your Microsoft 365 or Google Workspace setup stands. We review your licenses, security settings, and sharing, then give you a clear plan and a per-user quote. No obligation.

Related services: managed IT services, help desk support, endpoint security, backup and disaster recovery, and cybersecurity and compliance.

Last updated: September 2026