BlueKey IT provides fully managed and co-managed IT for Tennessee businesses, with 24/7 monitoring, help desk, cybersecurity, and planning, from our Brentwood office.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsTennessee businesses, from Nashville offices to Franklin practices and Murfreesboro manufacturers, need IT that keeps pace with fast growth. Managed IT gives you a full team, predictable monthly pricing, and security built in.
Day-to-day IT, security, and planning, priced by users and devices.
24/7 monitoring and help deskRound-the-clock monitoring of your servers, computers, and network, plus a help desk your staff can call or email.
Microsoft 365 and cloudMicrosoft 365 or Google Workspace deployment, licensing, multifactor sign-in, and daily account support.
Backup and disaster recoveryBackups for servers, cloud apps, and computers, with scheduled restore tests and a recovery plan.
Cybersecurity and complianceEndpoint protection, SOC monitoring, phishing training, and support for HIPAA, PCI, and CMMC requirements.
Networking and WiFiFirewalls, switches, and WiFi planned, installed, and monitored for offices, clinics, and plants.
Co-managed ITKeep your in-house IT staff and add our tools, security team, and after-hours help.Growing Tennessee companies often outgrow a single IT employee. Here is a side-by-side look.
| Area | One in-house IT person | Managed IT team |
|---|---|---|
| Coverage | When that person is out, support waits | A full team covers time off, after hours, and constant monitoring |
| Skills | One generalist covers networks, security, cloud, and backup | Specialists for each area, with senior engineers on escalation |
| Cost | Wages, benefits, training, and turnover costs | A predictable monthly fee per user and per device |
| Tools | Monitoring and security tools bought and managed separately | Monitoring, patching, and security tools included |
| Growth | More staff and sites mean more load on one person | New users and locations simply join the plan |
Have IT staff already? Co-managed IT keeps them in charge of daily work while we cover monitoring, security, and after-hours support.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Your total depends on headcount, devices, locations, and whether you need HIPAA, PCI, or CMMC support.
Smaller businesses can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start.
Penetration testing and vulnerability scanning are add-on services. After a discovery call and review, you get a clear quote before you commit.
Our Tennessee office is at 9005 Overlook Blvd in Brentwood, just south of Nashville in Williamson County. From there we reach businesses across Middle Tennessee for on-site work, and remote support covers Chattanooga, Knoxville, Memphis, and the rest of the state.
Nashville, Brentwood, Franklin, and Murfreesboro, plus the rest of Middle Tennessee. See our Tennessee overview.
Healthcare and healthcare services, music and entertainment businesses, professional services, manufacturing and logistics, and suppliers to aerospace and defense programs, who can also get CMMC readiness help in Tennessee.
We review your network, devices, security, and backups, and ask what slows your team down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there you get 24/7 monitoring, help desk support, and quarterly business reviews.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
Our Brentwood team is close to businesses across the Nashville area.
Chattanooga, Knoxville, Memphis, and beyond are covered remotely.
Endpoint protection and SOC monitoring are standard.
Quarterly reviews keep technology aligned with your growth.
Month to month for smaller teams, annual with a 90-day out for larger ones.
Monitoring, help desk, patching, endpoint security, backup, Microsoft 365 or Google Workspace support, networking, and quarterly planning, under one monthly agreement.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Smaller businesses can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start. We confirm the numbers after a discovery call and review.
Yes. We support Chattanooga, Knoxville, Memphis, and the rest of Tennessee remotely, and schedule on-site work for larger projects.
Yes. With co-managed IT, your staff keeps ownership of daily work while we add monitoring, security tools, and after-hours coverage.
Critical issues get a first response within one business hour, high priority within two, medium within four, and low within eight, measured in business hours.
They are available as add-on services and quoted separately.
We deploy monitoring and security agents, document your systems, set up help desk access for your team, and review priorities with you.
Weighing IT providers? The BlueKey IT scorecard compares providers on the same questions about support, security, and backups, with a contract and pricing check, a scoring table, red flags to watch for, and a 30 day plan to get started.
Prefer to talk it through? Schedule a discovery call and we will review your office IT, security, and backups, then give you a clear plan and a per-user, per-device quote.
Related services: IT support across Tennessee, co-managed IT, and CMMC compliance help in Tennessee.
