Endpoint Security and EDR With 24/7 Monitoring

Datto EDR watches every laptop, desktop, and server for suspicious behavior, and RocketCyber SOC analysts respond around the clock. Threats are isolated before they spread.

Endpoint Security

  • Datto EDR on every device
  • 24/7 managed SOC
  • Threat isolation and response
  • Ransomware detection
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Nilam Khurana profile picture
Nilam Khurana
September 12, 2026
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Bluekey IT has been helping our businesses for years. From setting up offices, setting up security measures and continued monitoring to make sure we are safe, they have been there. I would highly recommend them.
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Katlyn Kaiser profile picture
Katlyn Kaiser
July 31, 2026
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I have had a great experience working with BlueKey IT. Their team is knowledgeable, responsive, and always willing to go the extra mile to ensure issues are resolved quickly.
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Corey Nash profile picture
Corey Nash
July 29, 2026
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Bluekey has been keeping my business systems running smoothly for nearly a decade. If my systems are down, I cannot make money, when I call Bluekey with a problem they are always quick to answer the phone and give me back up and going in short order. I am so thankful to have them on my side.
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Anthony Weinberg profile picture
Anthony Weinberg
July 27, 2026
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Amazing team of tech professionals, always there when you need them!
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Amy Baer profile picture
Amy Baer
July 27, 2026
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I own a large company with over 100 employees. We have used BlueKey for many years area and very happy with the service they provide. Their Management and staff are all amazing.
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Undrea Smith profile picture
Undrea Smith
July 27, 2026
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We've worked with Blue Key for well over a decade, and they've been much more than just an IT company. As our firm has grown, they've been a true technology partner, helping us upgrade our systems, improve security, and make sure our infrastructure keeps pace with our business. One of the things we value most is their responsiveness. Our team is spread across the country, so having 24/7 support that anyone on our team can access is incredibly important. No matter when an issue comes up, Blue Key is there to help quickly and professionally. If you're looking for an IT company that is proactive, knowledgeable, and genuinely invested in your success, I highly recommend Blue Key. They've played an important role in supporting our growth, and we're grateful for the partnership.
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David Robinson profile picture
David Robinson
July 27, 2026
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BlueKey It Services are very knowledgeable and caring. They provide white glove service and top of the line support for all their clients needs. They are all trained to the highest level in their respective industry and I would recommend them to anyone that needs IT services.
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Ed Wiegner
April 8, 2026
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Had an AMAZING iT support experience with Alex at Blu Key IT today. In over 25 years this IT support professional wen above and beyond. Patient focused kind focused and understanding. Jason's following up just appreciate that kind of service and knowledge. Thank You
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C W Macc
April 2, 2026
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Harrison at BlueKeyIT is quick to answer, courteous, knowledgeable, and professional. I continue to be 100% satisfied with the genuine Customer Care provided by the entire Team at BlueKeyIT. Highly recommended!

Endpoint Detection and Response, Managed for You

BlueKey IT protects every laptop, desktop, and server with Datto EDR, backed by a 24/7 managed security operations center (SOC) through RocketCyber. Traditional antivirus only catches threats it already knows. EDR watches for suspicious behavior, isolates infected devices, and stops attacks before they spread, and SOC analysts review alerts around the clock. Endpoint security with 24/7 SOC monitoring is included in all new BlueKey managed IT plans.

Datto EDR on every endpoint · 24/7 SOC monitoring · Included in new managed IT plans

Why Antivirus Alone Is No Longer Enough

Modern attacks use stolen passwords, legitimate tools, and brand new malware that signature-based antivirus never sees. Here is how the layers compare:

Traditional antivirusEDREDR + 24/7 managed SOC (BlueKey)
How it detectsMatches files against known virus signaturesWatches behavior on the device for suspicious activityEDR detection plus human analysts reviewing every alert
What it catchesKnown malwareKnown and unknown threats, including ransomware behaviorKnown and unknown threats, with context from security experts
How it respondsQuarantines the fileCan isolate the device and stop malicious processesAnalysts investigate and BlueKey contains and remediates the threat
Who is watchingNo one, unless someone checks the consoleYour IT team, during business hoursSecurity analysts 24 hours a day, 7 days a week

That is why BlueKey replaced traditional antivirus with Datto EDR and a managed SOC for our managed IT clients.

What’s Included in BlueKey Endpoint Security

  • Laptop keyboard lit in blue representing endpoint detection and response
    Datto EDR on every endpointBehavior-based detection and response on every managed laptop, desktop, and server.
  • Security operations workstation with multiple monitors
    24/7 managed SOCRocketCyber security analysts monitor and investigate alerts around the clock, including nights and weekends.
  • Unplugged network cable representing isolating a compromised device
    Threat isolation and responseCompromised devices can be cut off from the network to stop an attack from spreading while we remediate.
  • Hooded figure at computer screens representing a ransomware attacker
    Ransomware detectionSuspicious encryption and other ransomware behavior is flagged and stopped as early as possible.
  • Software update in progress on a laptop screenPatch managementOperating system and third-party updates close the vulnerabilities attackers look for.
  • Smartphone lock screen representing multi-factor authentication
    Secure configurationMulti-factor authentication, limited admin rights, and hardened settings on the devices we manage.

Optional Add-Ons

Strengthen your defenses beyond the endpoint.

What Happens When a Threat Is Detected

  • 1. Detect

    Datto EDR flags suspicious behavior on a device, such as unusual processes or file encryption.

  • 2. Analyze

    RocketCyber SOC analysts investigate the alert, day or night, to separate real threats from false alarms.

  • 3. Contain

    If the threat is real, the device can be isolated from the network so the attack cannot spread.

  • 4. Remediate and report

    BlueKey technicians remove the threat, restore the device, and tell you what happened and how to prevent it next time.

Who Needs Managed Endpoint Security

Every business with computers and data worth protecting. It matters most if you handle patient, client, or financial data, work in the defense supply chain, or need to meet cyber insurance requirements. Many insurance carriers now ask whether you use EDR and 24/7 monitoring, and frameworks like HIPAA and CMMC expect strong endpoint protection.

Pricing

Datto EDR and 24/7 SOC monitoring are included in all new BlueKey managed IT plans, priced per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Existing clients on older plans can contact us to add it.

Endpoint Security FAQ

What is endpoint security?

Endpoint security protects the devices people use to work, such as laptops, desktops, and servers, from malware, ransomware, and other attacks. Modern endpoint security combines detection software on each device with monitoring and response when a threat is found.

What is EDR?

EDR stands for endpoint detection and response. EDR software continuously watches device behavior for signs of an attack, alerts security staff, and can isolate a device or stop malicious activity. BlueKey uses Datto EDR.

Is EDR better than antivirus?

For most businesses, yes. Traditional antivirus only catches known threats by matching signatures. EDR detects suspicious behavior, so it can catch new malware, ransomware, and attacks that use stolen credentials or legitimate tools.

What is a managed SOC?

A managed security operations center (SOC) is a team of security analysts who monitor and investigate alerts 24/7. BlueKey uses RocketCyber, so alerts from your devices are reviewed by people around the clock, not just when your office is open.

Is endpoint security included in BlueKey managed IT services?

Yes. Datto EDR and 24/7 RocketCyber SOC monitoring are included in all new BlueKey managed IT plans. Existing clients on older plans can contact us to add it.

Does EDR help with cyber insurance requirements?

Many cyber insurance carriers now ask whether you use EDR and 24/7 monitoring. Having Datto EDR and a managed SOC in place helps you answer yes to those questions.

What happens if ransomware is detected?

The threat is flagged by Datto EDR, investigated by SOC analysts, and the affected device can be isolated from the network. BlueKey then removes the threat and restores the device, using backups when needed.

Get the Free Ransomware Response Plan

Know who to call and what to do in the first hour of an attack. The free BlueKey IT plan covers key contacts, first steps, recovery, and a readiness check, in a fillable format you can print and keep offline.

Want help putting it in place? We will review your endpoints, patching, backups, and security settings, then give you a clear plan and a per-user quote. Schedule a consultation.

Related services: managed IT services, cybersecurity and compliance, backup and disaster recovery, and 24/7 monitoring.

Last updated: October 2026

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