Datto EDR watches every laptop, desktop, and server for suspicious behavior, and RocketCyber SOC analysts respond around the clock. Threats are isolated before they spread.
Real reviews from real customers. See why businesses choose BlueKey IT.
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Nilam KhuranaSeptember 12, 2026Trustindex verifies that the original source of the review is Google.
Bluekey IT has been helping our businesses for years. From setting up offices, setting up security measures and continued monitoring to make sure we are safe, they have been there. I would highly recommend them.Posted on Google![]()
Katlyn KaiserJuly 31, 2026Trustindex verifies that the original source of the review is Google.
I have had a great experience working with BlueKey IT. Their team is knowledgeable, responsive, and always willing to go the extra mile to ensure issues are resolved quickly.Posted on Google![]()
Corey NashJuly 29, 2026Trustindex verifies that the original source of the review is Google.
Bluekey has been keeping my business systems running smoothly for nearly a decade. If my systems are down, I cannot make money, when I call Bluekey with a problem they are always quick to answer the phone and give me back up and going in short order. I am so thankful to have them on my side.Posted on Google![]()
Anthony WeinbergJuly 27, 2026Trustindex verifies that the original source of the review is Google.
Amazing team of tech professionals, always there when you need them!Posted on Google![]()
Amy BaerJuly 27, 2026Trustindex verifies that the original source of the review is Google.
I own a large company with over 100 employees. We have used BlueKey for many years area and very happy with the service they provide. Their Management and staff are all amazing.Posted on Google![]()
Undrea SmithJuly 27, 2026Trustindex verifies that the original source of the review is Google.
We've worked with Blue Key for well over a decade, and they've been much more than just an IT company. As our firm has grown, they've been a true technology partner, helping us upgrade our systems, improve security, and make sure our infrastructure keeps pace with our business. One of the things we value most is their responsiveness. Our team is spread across the country, so having 24/7 support that anyone on our team can access is incredibly important. No matter when an issue comes up, Blue Key is there to help quickly and professionally. If you're looking for an IT company that is proactive, knowledgeable, and genuinely invested in your success, I highly recommend Blue Key. They've played an important role in supporting our growth, and we're grateful for the partnership.Posted on Google![]()
David RobinsonJuly 27, 2026Trustindex verifies that the original source of the review is Google.
BlueKey It Services are very knowledgeable and caring. They provide white glove service and top of the line support for all their clients needs. They are all trained to the highest level in their respective industry and I would recommend them to anyone that needs IT services.Posted on Google![]()
Ed WiegnerApril 8, 2026Trustindex verifies that the original source of the review is Google.
Had an AMAZING iT support experience with Alex at Blu Key IT today. In over 25 years this IT support professional wen above and beyond. Patient focused kind focused and understanding. Jason's following up just appreciate that kind of service and knowledge. Thank YouPosted on Google![]()
C W MaccApril 2, 2026Trustindex verifies that the original source of the review is Google.
Harrison at BlueKeyIT is quick to answer, courteous, knowledgeable, and professional. I continue to be 100% satisfied with the genuine Customer Care provided by the entire Team at BlueKeyIT. Highly recommended!
BlueKey IT protects every laptop, desktop, and server with Datto EDR, backed by a 24/7 managed security operations center (SOC) through RocketCyber. Traditional antivirus only catches threats it already knows. EDR watches for suspicious behavior, isolates infected devices, and stops attacks before they spread, and SOC analysts review alerts around the clock. Endpoint security with 24/7 SOC monitoring is included in all new BlueKey managed IT plans.
Datto EDR on every endpoint · 24/7 SOC monitoring · Included in new managed IT plans
Modern attacks use stolen passwords, legitimate tools, and brand new malware that signature-based antivirus never sees. Here is how the layers compare:
| Traditional antivirus | EDR | EDR + 24/7 managed SOC (BlueKey) | |
|---|---|---|---|
| How it detects | Matches files against known virus signatures | Watches behavior on the device for suspicious activity | EDR detection plus human analysts reviewing every alert |
| What it catches | Known malware | Known and unknown threats, including ransomware behavior | Known and unknown threats, with context from security experts |
| How it responds | Quarantines the file | Can isolate the device and stop malicious processes | Analysts investigate and BlueKey contains and remediates the threat |
| Who is watching | No one, unless someone checks the console | Your IT team, during business hours | Security analysts 24 hours a day, 7 days a week |
That is why BlueKey replaced traditional antivirus with Datto EDR and a managed SOC for our managed IT clients.




Patch managementOperating system and third-party updates close the vulnerabilities attackers look for.
Strengthen your defenses beyond the endpoint.
Add-onSecurity awareness and dark web monitoringPhishing simulations and training for staff, plus alerts when company credentials appear on the dark web.
Add-onCompliance supportControls, documentation, and ongoing support for HIPAA, CMMC, and PCI requirements.
Add-onPenetration testing and vulnerability scanningRecurring vulnerability scans and scoped penetration tests that find weaknesses before attackers or auditors do.Datto EDR flags suspicious behavior on a device, such as unusual processes or file encryption.
RocketCyber SOC analysts investigate the alert, day or night, to separate real threats from false alarms.
If the threat is real, the device can be isolated from the network so the attack cannot spread.
BlueKey technicians remove the threat, restore the device, and tell you what happened and how to prevent it next time.
Every business with computers and data worth protecting. It matters most if you handle patient, client, or financial data, work in the defense supply chain, or need to meet cyber insurance requirements. Many insurance carriers now ask whether you use EDR and 24/7 monitoring, and frameworks like HIPAA and CMMC expect strong endpoint protection.
Datto EDR and 24/7 SOC monitoring are included in all new BlueKey managed IT plans, priced per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Existing clients on older plans can contact us to add it.
Endpoint security protects the devices people use to work, such as laptops, desktops, and servers, from malware, ransomware, and other attacks. Modern endpoint security combines detection software on each device with monitoring and response when a threat is found.
EDR stands for endpoint detection and response. EDR software continuously watches device behavior for signs of an attack, alerts security staff, and can isolate a device or stop malicious activity. BlueKey uses Datto EDR.
For most businesses, yes. Traditional antivirus only catches known threats by matching signatures. EDR detects suspicious behavior, so it can catch new malware, ransomware, and attacks that use stolen credentials or legitimate tools.
A managed security operations center (SOC) is a team of security analysts who monitor and investigate alerts 24/7. BlueKey uses RocketCyber, so alerts from your devices are reviewed by people around the clock, not just when your office is open.
Yes. Datto EDR and 24/7 RocketCyber SOC monitoring are included in all new BlueKey managed IT plans. Existing clients on older plans can contact us to add it.
Many cyber insurance carriers now ask whether you use EDR and 24/7 monitoring. Having Datto EDR and a managed SOC in place helps you answer yes to those questions.
The threat is flagged by Datto EDR, investigated by SOC analysts, and the affected device can be isolated from the network. BlueKey then removes the threat and restores the device, using backups when needed.
Know who to call and what to do in the first hour of an attack. The free BlueKey IT plan covers key contacts, first steps, recovery, and a readiness check, in a fillable format you can print and keep offline.
Want help putting it in place? We will review your endpoints, patching, backups, and security settings, then give you a clear plan and a per-user quote. Schedule a consultation.
Related services: managed IT services, cybersecurity and compliance, backup and disaster recovery, and 24/7 monitoring.
Last updated: October 2026






