BlueKey IT provides managed IT services for small and mid-sized businesses nationwide. For a predictable monthly fee, priced per user and per device, we handle your help desk, 24/7 monitoring, patching, cybersecurity, backup, and IT planning.
24/7 monitoring and security operations
1-hour response for critical issues
Flexible monthly or annual agreements
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsBlueKey IT provides managed IT services for small and mid-sized businesses nationwide. For a predictable monthly fee, priced per user and per device, we handle your help desk, 24/7 monitoring, patching, cybersecurity, backup, and IT planning. Our team has supported businesses since 2007 and now manages more than 6,000 endpoints for over 200 customers.
24/7 monitoring and security operations · 1-hour response for critical issues · Flexible monthly or annual agreements
Every managed IT plan covers the day-to-day support your team needs and the proactive work that prevents problems. We run it all on the Kaseya platform, including Datto and RocketCyber, so monitoring, security, backup, and ticketing work together instead of in separate tools.
Help desk supportRemote and on-site help for PCs, Macs, printers, apps, and user accounts.
24/7 monitoring and patchingDatto RMM watches servers and workstations around the clock and applies OS and third-party updates on a schedule.
Managed security (SOC)RocketCyber managed SOC detects and responds to threats 24/7, backed by endpoint protection on every device.
Backup and disaster recoveryMSP360 backup with one terabyte (1TB) of included cloud storage and Datto SaaS Protection for Microsoft 365 or Google Workspace. Datto BCDR is also available for critical servers.
Server and cloud managementOn-premises, hosted, and cloud servers, virtualization, and migrations.
Microsoft 365 and Google WorkspaceLicensing, mailboxes, security settings, and onboarding and offboarding users.
Networking and WiFiFirewalls, switches, and wireless design and management.
IT consulting and quarterly reviewsDay-to-day technology advice, plus quarterly business reviews of tickets, security, aging hardware, and upcoming renewals.Add these services to any plan when your business needs them.
Add-onSecurity awareness and dark web monitoringPhishing simulations and security awareness training for staff, plus alerts when company credentials appear on the dark web.
Add-onCompliance supportControls, documentation, and ongoing support for HIPAA, CMMC, and PCI requirements.
Add-onvCIO and vCISO packagesIT roadmaps, budget planning, vendor management, and security and compliance leadership for more complex needs.We review your network, devices, security, and backups, and ask what slows your team down. You get a written summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there, your team gets 24/7 monitoring, help desk support, and quarterly business reviews to plan upgrades and renewals.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
BlueKey IT prices managed IT services per user and per device, billed monthly. Per-user pricing covers each employee’s help desk support and Microsoft 365 or Google Workspace management. Per-device pricing covers monitoring, patching, and security on each workstation, server, and network device.
This model keeps costs predictable and scales with you: adding a hire or a laptop changes your bill by a known amount.
On average, clients invest about $100 per user per month, with a 10-user minimum. Your exact price depends on the number of users and devices, your security and compliance needs, any add-ons, and whether you choose fully managed or co-managed IT.
| Fully managed IT | Co-managed IT | |
|---|---|---|
| Best for | Businesses with no internal IT staff | Businesses with an in-house IT person or team |
| Day-to-day support | BlueKey IT | Your IT team, with BlueKey for overflow and after hours |
| What BlueKey provides | Help desk, monitoring, security, backup, and strategy | The tools, 24/7 SOC, project help, and coverage your team picks |
Not sure which fits? Most growing companies start fully managed and shift to co-managed after hiring an internal IT lead. We adjust the plan as your business changes. Learn more about co-managed IT.
Our team has supported businesses since 2007 and has operated as BlueKey IT since 2021.
Offices in Phoenix, Salt Lake City, Denver, Dallas, Kansas City, and Nashville, with Raleigh coming soon. Remote support covers clients anywhere in the US.
Datto, RocketCyber, and the rest of the Kaseya suite give us a single view of your devices, alerts, backups, and tickets, which means faster fixes and fewer gaps.
CMMC Certified Professional and CyberAB Registered Practitioner credentials on staff, plus hands-on HIPAA and PCI experience.
Month to month for smaller businesses, and annual agreements with a 90-day out period for larger engagements, so you can confirm the fit before you commit.
Regulated and specialized industries need IT that fits their software, data, and compliance rules. We support:
Medical and healthcare IT servicesHIPAA-ready networks and support for EHR and practice management systems.
Dental IT servicesSupport for imaging, practice software, and HIPAA requirements.
Legal IT servicesSecure remote access to case files and practice management platforms.
Accounting and finance IT servicesProtection for client financial data and tax season uptime.
Architecture and engineering IT servicesFast storage and networks for large CAD and BIM files.
Veterinary IT servicesReliable systems for practice management and imaging.
Defense contractors IT servicesCMMC readiness for companies in the defense supply chain.Managed IT services are ongoing IT support from an outside provider for a monthly fee. The provider, called a managed service provider (MSP), handles help desk support, monitoring, security, backup, and planning, so problems are prevented instead of fixed after they cause downtime.
BlueKey IT prices managed IT services per user and per device, billed monthly. On average, clients invest about $100 per user per month, with a 10-user minimum. Your total depends on headcount, device count, security or compliance needs, and any add-ons. A free IT assessment gives you an exact quote.
Plans include help desk support, 24/7 monitoring and patching through Datto RMM, a 24/7 managed SOC through RocketCyber, backup and recovery, Microsoft 365 or Google Workspace management, network management, and IT strategy.
Break-fix IT means paying hourly after something breaks. Managed IT is a flat monthly service that monitors and maintains your systems to prevent failures. Managed IT usually costs less over time because it reduces downtime and emergency repairs.
Yes. Co-managed IT gives your in-house team BlueKey’s tools, 24/7 security monitoring, help desk overflow, and project support. Your team chooses which responsibilities to keep and which to hand off. See co-managed IT services for details.
First response targets are 1 business hour for critical issues, 2 for high, 4 for medium, and 8 for low priority. Monitoring and security operations run 24/7.
It depends on the size of your business. Smaller businesses work on month-to-month agreements. Larger engagements use an annual agreement with a 90-day out period at the start, so you can confirm the fit before committing to the full term.
Yes. We have offices in Arizona, Utah, Colorado, Texas, Kansas, and Tennessee, and provide remote managed IT services to businesses anywhere in the US.
Onboarding time depends on the size of your environment. We coordinate the handoff with your current provider, deploy our monitoring and security tools, and document your environment before taking over support.
How well is your IT provider supporting your business? Get the free BlueKey IT Provider Scorecard to evaluate your support, security, backups, and IT planning, and identify your top priorities.
Explore more: cybersecurity and compliance, AI for business (Managed Intelligence), and all IT services. Local managed IT services in Arizona, Colorado, Texas, Utah, Kansas, and Tennessee.
Last updated: September 2026
