BlueKey IT provides fully managed and co-managed IT for Texas businesses, with 24/7 monitoring, help desk, cybersecurity, and planning, from our Euless office between Dallas and Fort Worth.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsWhether you run one office in the Mid-Cities or several locations across the state, managed IT gives you a full team for a predictable monthly cost. We monitor, patch, secure, and support every device, and plan ahead so technology keeps up with your business.
Everything your business needs day to day, priced by users and devices.
24/7 monitoring and help deskAround-the-clock monitoring of servers, computers, and networks, plus a help desk your staff can call or email.
Microsoft 365 and cloudSetup, security, licensing, and support for Microsoft 365 or Google Workspace, including multifactor sign-in.
Backup and disaster recoveryAutomated backups for servers, cloud data, and computers, with restore tests and a recovery plan.
Cybersecurity and complianceEndpoint protection, a security operations center, phishing training, and support for HIPAA, PCI, and CMMC readiness.
Networking and WiFiFirewalls, switches, and WiFi designed, installed, and monitored for offices, warehouses, and clinics.
Co-managed ITKeep your internal IT staff and add our tools, security team, and after-hours coverage.Many growing Texas companies start with one IT person. Here is how that compares with a managed team.
| Area | One in-house IT person | Managed IT team |
|---|---|---|
| Coverage | Help pauses when that person is out, on vacation, or tied up with a project | A full team covers time off and after-hours issues, and monitoring runs 24/7 |
| Expertise | One person is expected to know networking, security, cloud, and backup | Specialists cover each area, with senior engineers for escalation |
| Cost | Wages, benefits, training, and the expense of replacing staff who leave | A predictable monthly fee per user and per device |
| Tools | Monitoring and security software purchased and maintained separately | Monitoring, patching, and security tools included in the service |
| Growth | New sites and new hires add workload for one person | New users and locations are added to the plan |
Already have IT staff? Co-managed IT keeps them in charge while we add monitoring, security, and after-hours support.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Your number depends on headcount, devices, locations, and any HIPAA, PCI, or CMMC requirements.
Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
Penetration testing and vulnerability scanning are available as add-on services. After a discovery call and review, you get a clear quote before you commit.
Our Texas office is at 1001 W Euless Blvd, between Dallas and Fort Worth and close to DFW Airport. From there we support businesses across the Dallas and Fort Worth area with remote help and on-site visits.
We also support businesses in the Houston and Austin areas remotely, and provide on-site support for larger projects such as office moves, network installs, and new locations.
Euless, Dallas, Fort Worth, Arlington, Irving, Frisco, Houston, and Austin, or read our Texas overview.
Professional services, healthcare, manufacturing and distribution, construction and trades, and companies that support aerospace and defense programs. Defense suppliers can also get CMMC readiness help in Texas.
We review your network, devices, security, and backups, and ask what slows your team down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there you get 24/7 monitoring, help desk support, and quarterly business reviews.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
Our Euless office sits between Dallas and Fort Worth.
Remote support across Texas, with on-site help for larger projects in Houston and Austin.
Endpoint protection and SOC monitoring come standard.
Quarterly business reviews show what was done and what to plan next.
Month to month for smaller teams, annual with a 90-day out for larger ones.
Monitoring, help desk, patching, endpoint security, backup, Microsoft 365 or Google Workspace support, networking, and planning, all under one monthly agreement.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Smaller businesses can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start. We confirm the numbers after a discovery call and review.
Yes. We support Houston and Austin area businesses remotely from our Euless office and provide on-site support for larger projects.
Yes. With co-managed IT, your staff keeps daily ownership while we add monitoring, security tools, and after-hours coverage.
Critical issues get a first response within one business hour, high priority within two, medium within four, and low within eight, measured in business hours.
They are available as add-on services and quoted separately.
After the agreement is signed, we deploy monitoring and security agents, document your environment, and set up help desk access for your team.
Choosing an IT provider? The BlueKey IT scorecard lets you compare providers on the same questions about support, security, and backups, with a contract and pricing check, a scoring table, red flags to watch for, and a 30 day plan to get started.
Prefer to talk it through? Schedule a discovery call and we will review your office IT, security, and backups, then give you a clear plan and a per-user, per-device quote.
Related services: IT support across Texas, co-managed IT, and CMMC compliance help in Texas.
