COVID-19 IT Support

By Carrie Braaten
Published January 2, 2021
Updated October 19, 2026
Managed IT

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As the COVID-19 situation continues to evolve, businesses are making decisions to keep their employees protected while maintaining business continuity and may need COVID-19 IT support. BlueKeyIT is working hard with many of it clients to provide support so they can take care of their staff while supporting Flattening the Curve.  What can BlueKey do to support businesses in the Phoenix area?

Remote Access

Many businesses are choosing to have their employees work from home for social distancing.  This option allows for daily work to still continue during COVID-19 but keep physical proximity to a minimum.  It also allows for flexibility as families have new needs as schools and other public places close temporarily.  Setting up remote access is a great way for employees to still access needed files.  Remote access allows staff to access files and software on shared drives on a server or work computer from their laptop or home computer.  The work computer or server can then stay at the office turned on and anything needed can be used from the home office. BlueKey IT has simple tools that are user friendly available now to get businesses ready to work from home quickly.

Virtual Communication

Even when staff is not in the office, good communication can still be achieved.  Using tools like Office 365 and Google Apps allows staff to share documents and chat through Instant Messaging.  Using a program like Microsoft Teams which is part of Microsoft 365 is a great way for individuals, groups and departments to discuss topics and issues just like they do in the office.  Virtual meetings are also a possibility for businesses through cloud based software like Teams, Google Meets, Zoom, etc. to support businesses during the COVID-19 pandemic.

COVID-19 Home Computer Troubleshooting

BlueKey IT usually provides support for workstations and network equipment at the office.  When home becomes an extension of the office, it is important to provide COVID-19 IT support for home computers as well.  BlueKey is here to work alongside staff members when they are social distancing or quarantining.

Due to COVID-19, businesses are adjusting their working environments to keep staff and the community healthy. BlueKey IT is also working hard to provide its clients COVID-19 IT support that continues to meet company needs. Not a current client?  Contact us today to access simple tools to work from home securely.

Stay Healthy and Safe

From our BlueKey team to yours, stay healthy and safe in these uncertain times.  Feel free to reach out to us with any COVID-19 IT support concerns.  We truly want to help businesses continue to meet their mission and support our community.

Also while you are working from home here is a nifty site to get the beats per minute of all your favorite music: GetsongBPM

Written by

Carrie Braaten

Carrie Braaten is the Operations Manager at BlueKey IT, with more than 28 years of experience spanning education, IT support, project management, and operations leadership. Carrie builds high-performing teams that help businesses improve efficiency and focus on growth.

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       Posted on Google  
   
   Nilam Khurana 
 September 12, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Bluekey IT has been helping our businesses for years. From setting up offices, setting up security measures and continued monitoring to make sure we are safe, they have been there. I would highly recommend them.
  
 
      Posted on Google  
   
   Katlyn Kaiser 
 July 31, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I have had a great experience working with BlueKey IT. Their team is knowledgeable, responsive, and always willing to go the extra mile to ensure issues are resolved quickly.
  
 
      Posted on Google  
   
   Corey Nash 
 July 29, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Bluekey has been keeping my business systems running smoothly for nearly a decade. If my systems are down, I cannot make money, when I call Bluekey with a problem they are always quick to answer the phone and give me back up and going in short order. I am so thankful to have them on my side.
  
 
      Posted on Google  
   
   Anthony Weinberg 
 July 27, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Amazing team of tech professionals, always there when you need them!
  
 
      Posted on Google  
   
   Amy Baer 
 July 27, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I own a large company with over 100 employees. We have used BlueKey for many years area and very happy with the service they provide. Their Management and staff are all amazing.
  
 
      Posted on Google  
   
   Undrea Smith 
 July 27, 2026
 
 
 Trustindex verifies that the original source of the review is Google. We've worked with Blue Key for well over a decade, and they've been much more than just an IT company. As our firm has grown, they've been a true technology partner, helping us upgrade our systems, improve security, and make sure our infrastructure keeps pace with our business.

One of the things we value most is their responsiveness. Our team is spread across the country, so having 24/7 support that anyone on our team can access is incredibly important. No matter when an issue comes up, Blue Key is there to help quickly and professionally.

If you're looking for an IT company that is proactive, knowledgeable, and genuinely invested in your success, I highly recommend Blue Key. They've played an important role in supporting our growth, and we're grateful for the partnership.
  
 
      Posted on Google  
   
   David Robinson 
 July 27, 2026
 
 
 Trustindex verifies that the original source of the review is Google. BlueKey It Services are very knowledgeable and caring. They provide white glove service and top of the line support for all their clients needs. They are all trained to the highest level in their respective industry and I would recommend them to anyone that needs IT services.
  
 
      Posted on Google  
   
   Ed Wiegner 
 April 8, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Had an AMAZING iT support  experience with Alex at Blu Key IT today. In over 25 years this IT support  professional wen above and beyond. Patient focused  kind focused  and understanding.  Jason's  following  up just appreciate that kind of service and knowledge.
Thank You
  
 
      Posted on Google  
   
   C W Macc 
 April 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Harrison at BlueKeyIT is quick to answer, courteous, knowledgeable, and professional. I continue to be 100% satisfied with the genuine Customer Care provided by the entire Team at BlueKeyIT. Highly recommended!