BlueKey IT provides fully managed and co-managed IT for Colorado businesses, with 24/7 monitoring, a help desk, cybersecurity, and planning, delivered from our Littleton office.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsWhether your people work from a Littleton office, a Denver high-rise, or from home, managed IT gives them one place to turn. We watch the systems around the clock, run the help desk, and plan upgrades with you, so technology stops being a daily distraction.
A core set of services, sized to the number of people and devices you run.
24/7 monitoring and help deskDatto RMM watches every server and workstation at all hours, and a help desk answers when your staff need a hand.
Microsoft 365 and cloudWe set up sign-in protection, email filtering, and file sharing, and handle moves into Microsoft 365 or Google Workspace.
Backup and disaster recoveryBackups are tested on a schedule, and a documented recovery plan covers ransomware, failed hardware, and power or internet loss.
Cybersecurity and complianceEndpoint protection and a security operations team protect your devices, with support for HIPAA, PCI, and CMMC when customers require them.
Networking and WiFiFirewalls, switches, and wireless are planned for your floor plan and monitored, so the office network stays fast and secure.
Co-managed ITKeep your in-house IT person in the lead while we add monitoring, security tooling, and after-hours coverage.A single IT employee can carry a small company for a while. As you add people, locations, and security obligations, one person rarely covers everything. This comparison shows where the two models differ.
| Area | One in-house IT person | Managed IT team |
|---|---|---|
| Coverage | Support stops when that person is out sick, on vacation, or off shift | A team covers vacations and after hours, with monitoring that never stops |
| Skills | One person has to be strong in networking, security, cloud, and backup all at once | Specialists handle each area, with senior engineers to escalate to |
| Cost | Salary, benefits, training, and the cost of replacing them if they leave | A monthly fee based on users and devices, with no hiring or turnover to manage |
| Tools | You buy, license, and maintain monitoring and security software yourself | Monitoring, patching, and security platforms are part of the service |
| Growth | New offices and new hires mean more hiring and more training | New users and locations are added to your plan |
Already have IT staff? Co-managed IT keeps them in charge of daily work while we take on monitoring, security, and after-hours coverage.
Managed IT is priced per user and per device, so your cost grows and shrinks with your headcount. Four things move the number: how many people you have, how many devices they use, how many locations you run, and whether you need HIPAA, PCI, or CMMC support.
Small businesses can run month to month. Bigger engagements use an annual agreement with a 90-day out period at the start, which gives both sides time to confirm the fit.
Penetration testing and vulnerability scanning are add-on services. After a discovery call and review of your environment, we send a clear quote so you know the number before you commit.
Our office at 5808 S Rapp St in Littleton keeps technicians close to businesses across the Denver metro, and remote support covers the rest of Colorado. Most requests are fixed remotely, and a technician can come on site when a device or cable needs hands.
See local details for Littleton, Denver, Aurora, Lakewood, Centennial, Highlands Ranch, Castle Rock and Parker, Arvada, Westminster, Thornton and Commerce City, or read our Colorado overview.
We support medical practices, dental offices, law firms, accounting firms, architecture and engineering firms, small businesses, and aerospace and defense suppliers needing CMMC compliance.
We review your network, devices, security, and backups, and ask what slows your team down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there you get 24/7 monitoring, help desk support, and quarterly business reviews.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
We explain what is wrong and what we are doing about it, without jargon or runaround.
Our Littleton office puts technicians near you, backed by engineers across the wider BlueKey team.
Devices, alerts, backups, and tickets are tracked in one platform, so problems surface faster.
Our staff includes CMMC Certified Professionals and CyberAB Registered Practitioners, plus hands-on HIPAA and PCI work.
Month to month for smaller teams, and annual agreements with a 90-day out period at the start for larger ones.
Plans cover 24/7 monitoring and patching, a help desk for your staff, endpoint security and SOC monitoring, backups with tested recovery, Microsoft 365 and cloud management, and regular planning reviews. We scope the exact mix after a discovery call.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. The final number depends on how many people and devices you have, how many locations you run, and any compliance needs. We confirm a clear quote after a discovery call and review.
Fully managed means BlueKey IT is your IT department. Co-managed means we work alongside your in-house IT person or team, taking on monitoring, security, after-hours coverage, or projects while they keep day-to-day control.
Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start, so you can confirm the fit before you commit.
Yes. Penetration testing and vulnerability scanning are available as add-on services alongside managed IT and cybersecurity plans.
Response depends on business impact and is measured in business hours. Critical issues get a 1 hour first response, High issues 2 hours, Medium 4 hours, and Low 8 hours.
We serve the whole Denver metro and the Front Range from our Littleton office, including Aurora, Lakewood, Centennial, Highlands Ranch, Castle Rock, Parker, Arvada, Westminster, Thornton, and Commerce City, with remote support available anywhere in Colorado and the US.
Choosing an IT provider? Use the BlueKey IT scorecard to compare providers on the same questions about support, security, and backups, with a contract and pricing check, a scoring table, red flags to watch for, and a 30 day plan to get started.
Prefer to talk it through? Schedule a discovery call and we will review your office IT, security, and backups, then give you a clear plan and a per-user, per-device quote.
Related services: IT support across Colorado, co-managed IT, and backup and disaster recovery.
