BlueKey IT provides fully managed and co-managed IT for Arizona businesses, with 24/7 monitoring, a help desk, cybersecurity, and planning, delivered from our Mesa office.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsManaged IT means a team of specialists watches your systems, supports your staff, and plans ahead, for a predictable monthly fee. Instead of reacting to outages, you get monitoring, patching, backups, and security handled every day.
Every plan is built from the same core services, scoped to your size and needs.
24/7 monitoring and help deskDatto RMM watches servers and workstations around the clock, and a help desk supports your staff.
Microsoft 365 and cloudEmail, files, and sign-in set up safely, with migrations and ongoing management.
Backup and disaster recoveryBackups that are tested, with a recovery plan for ransomware, hardware failure, and outages.
Cybersecurity and complianceEndpoint protection and SOC monitoring, with HIPAA, PCI, and CMMC support where you need it.
Networking and WiFiFirewalls, switches, and WiFi designed for your space and monitored for problems.
Co-managed ITWork alongside your in-house IT team, with us covering monitoring, security, and after-hours support.Many growing businesses start with one internal IT person or occasional contract help. That works early on, but it gets harder as technology and security demands grow. Here is how the two models compare in practice.
| Area | One in-house IT person | Managed IT team |
|---|---|---|
| Coverage | Gaps during time off, illness, and after hours | Team coverage with 24/7 monitoring |
| Skills | One person’s experience across networking, security, cloud, and backup | Specialists for each area |
| Cost | Salary, benefits, training, and turnover | A predictable monthly fee per user and per device |
| Tools | Monitoring and security tools you license and manage | Monitoring, patching, and security platforms included |
| Growth | Hiring and training as you add staff | Add users and locations to the plan |
If you already have IT staff, co-managed IT lets them keep control while we add monitoring, security, and extra hands.
Managed IT is priced per user and per device, so the cost follows the size of your business. The main factors are how many people and devices you have, how many locations you run, and whether you need compliance support such as HIPAA, PCI, or CMMC.
Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start, so you can confirm the fit before you commit. Penetration testing and vulnerability scanning are available as add-on services.
We confirm a clear quote after a discovery call and review of your environment, so you see the number before you decide.
Our office at 916 E Baseline Rd, Suite 227, in Mesa keeps technicians close to businesses across the Valley, and remote support covers the rest of Arizona. Most requests are fixed remotely, and a technician can come on site when a device or cable needs hands.
West Valley businesses are covered too. We support companies in Glendale, Peoria, Surprise, Goodyear, Avondale, and Buckeye, with remote help every day and scheduled on-site visits for hardware, network, and project work.
See local details for Mesa, Gilbert, Chandler, Tempe, Scottsdale, Phoenix, Glendale, and Peoria, or read our Arizona overview.
We support medical practices, dental offices, law firms, accounting firms, architecture and engineering firms, small businesses, and defense suppliers needing CMMC compliance.
We review your network, devices, security, and backups, and ask what slows your team down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there you get 24/7 monitoring, help desk support, and quarterly business reviews.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
We explain issues in a way that makes sense, so you always feel informed and in control.
Our Mesa office keeps technicians close, with engineers across the wider BlueKey team for complex problems.
Devices, alerts, backups, and tickets sit in one platform, so fixes are faster and gaps are easier to see.
CMMC Certified Professional and CyberAB Registered Practitioner credentials on staff, with hands-on HIPAA and PCI experience.
Month to month for smaller businesses, and annual agreements with a 90-day out period at the start for larger engagements.
Plans cover 24/7 monitoring and patching, a help desk for your staff, endpoint security and SOC monitoring, backups with tested recovery, Microsoft 365 and cloud management, and regular planning reviews. We scope the exact mix after a discovery call.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. The final number depends on how many people and devices you have, how many locations you run, and any compliance needs. We confirm a clear quote after a discovery call and review.
Fully managed means BlueKey IT is your IT department. Co-managed means we work alongside your in-house IT person or team, taking on monitoring, security, after-hours coverage, or projects while they keep day-to-day control.
Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start, so you can confirm the fit before you commit.
Yes. Penetration testing and vulnerability scanning are available as add-on services alongside managed IT and cybersecurity plans.
Response depends on business impact and is measured in business hours. Critical issues get a 1 hour first response, High issues 2 hours, Medium 4 hours, and Low 8 hours.
We serve the whole Phoenix metro from our Mesa office, including Phoenix, Scottsdale, Tempe, Chandler, and Gilbert, with remote support available anywhere in Arizona and the US.
Yes. We provide managed IT for West Valley businesses in Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, and nearby cities from our Mesa office, with remote support every day and scheduled on-site visits.
Choosing an IT provider? Use the BlueKey IT scorecard to compare providers on the same questions about support, security, and backups, with a contract and pricing check, a scoring table, red flags to watch for, and a 30 day plan to get started.
Prefer to talk it through? Schedule a discovery call and we will review your office IT, security, and backups, then give you a clear plan and a per-user, per-device quote.
Related services: IT support across Arizona, co-managed IT, and backup and disaster recovery.
