BlueKey IT provides fully managed and co-managed IT for Utah businesses, with 24/7 monitoring, help desk, cybersecurity, and planning, from our West Valley City office.
Real reviews from real customers. See why businesses choose BlueKey IT.
Read All ReviewsFrom Salt Lake City offices to Utah County tech firms and Davis County manufacturers, Utah businesses are adding people, devices, and locations. Managed IT gives you a full team, predictable pricing, and security that keeps up.
The services your business runs on, priced by users and devices.
24/7 monitoring and help deskContinuous monitoring of servers, computers, and network equipment, with a help desk your team can reach by phone or email.
Microsoft 365 and cloudMicrosoft 365 or Google Workspace setup, licensing, multifactor sign-in, and everyday account support.
Backup and disaster recoveryAutomated, tested backups for servers, cloud data, and laptops, plus a written recovery plan.
Cybersecurity and complianceEndpoint protection, SOC monitoring, phishing training, and help with HIPAA, PCI, and CMMC readiness.
Networking and WiFiFirewall, switch, and WiFi design and management for offices, shops, and warehouses.
Co-managed ITKeep your internal IT person and add our tools, security team, and after-hours coverage.Many Utah companies reach a point where one IT person cannot cover everything. Here is how the two options compare.
| Area | One in-house IT person | Managed IT team |
|---|---|---|
| Coverage | Support stops during vacations, sick days, and busy project weeks | A team covers time off, after-hours issues, and continuous monitoring |
| Skills | One person handles networking, security, cloud, and backup alone | Specialists in each area, with senior engineers for escalation |
| Cost | Pay, benefits, training, and the cost of turnover | One monthly fee based on users and devices |
| Tools | Separate purchases for monitoring, patching, and security software | Monitoring, patching, and security platforms included |
| Growth | Each new office or hire adds to one person’s workload | New people and locations are added to your plan |
Already have IT staff? Co-managed IT lets them focus on projects while we handle monitoring, security, and after-hours support.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Headcount, devices, locations, and any HIPAA, PCI, or CMMC needs set the final number.
Smaller businesses can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start.
Penetration testing and vulnerability scanning are add-on services. You get a clear quote after a discovery call and review.
Our Utah office is at 2819 S 5600 W in West Valley City, on the west side of the Salt Lake Valley. From there we reach businesses across Salt Lake County for on-site work, and remote support covers Davis County, Utah County, and the rest of the state.
Salt Lake City, West Valley City, Sandy, Ogden, and Provo, plus the rest of the Wasatch Front. See our Utah overview.
Professional services, healthcare and dental practices, software and technology companies, manufacturing and distribution, construction, and suppliers to aerospace and defense programs, who can also get CMMC readiness help in Utah.
We review your network, devices, security, and backups, and ask what slows your team down. You get a summary of risks and priorities.
We recommend fully managed or co-managed IT and quote it per user and per device. Smaller businesses can stay month to month. Larger engagements use an annual agreement with a 90-day out period at the start.
We deploy monitoring and security agents, document your environment, and set up help desk access for your staff. From there you get 24/7 monitoring, help desk support, and quarterly business reviews.
Every request is prioritized by business impact. Response times are measured in business hours.
| Priority | First response | Example |
|---|---|---|
| Critical | 1 hour | Server down, office cannot work, suspected breach |
| High | 2 hours | Email or internet down for a user or team |
| Medium | 4 hours | Printer down, but a workaround exists |
| Low | 8 hours | New user setup, scheduled changes |
Our West Valley City team is close to businesses across Salt Lake County.
Davis County, Utah County, and beyond are covered remotely.
Endpoint protection and SOC monitoring are part of every plan.
Quarterly reviews keep your technology aligned with your growth.
Month to month for smaller teams, annual with a 90-day out for larger ones.
Monitoring, help desk, patching, endpoint security, backup, Microsoft 365 or Google Workspace support, networking, and planning, under one monthly agreement.
Pricing is per user and per device. On average, clients invest about $100 per user per month, with a 10-user minimum. Smaller businesses can stay month to month, and larger engagements use an annual agreement with a 90-day out period at the start. We confirm the numbers after a discovery call and review.
Yes. We support Davis County, Utah County, and the rest of Utah remotely, and schedule on-site work for larger projects.
Yes. With co-managed IT, your staff keeps daily ownership while we add monitoring, security tools, and after-hours coverage.
Critical issues get a first response within one business hour, high priority within two, medium within four, and low within eight, measured in business hours.
They are available as add-on services and quoted separately.
We deploy monitoring and security agents, document your systems, set up help desk access for your team, and review priorities with you.
Choosing an IT provider? Use the BlueKey IT scorecard to compare providers on the same questions about support, security, and backups, with a contract and pricing check, a scoring table, red flags to watch for, and a 30 day plan to get started.
Prefer to talk it through? Schedule a discovery call and we will review your office IT, security, and backups, then give you a clear plan and a per-user, per-device quote.
Related services: IT support across Utah, co-managed IT, and CMMC compliance help in Utah.
